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Sophos not updating from secondary server

For those systems that do not meet the licensing requirements we suggest using Microsoft Security Essentials.

It is a free download that can be found at this Microsoft link MSE.

Part of the licensing agreement requires that the Uof R have reasonable controls in place to ensure that only authorized people use this product.

Re-distribution of the installer or other licensed Sophos files electronically or via physical media (such as recordable CDs) is not allowed.

We also tried to right click on the Sophos icon in the tray and click on "Update Now".

The window also confirms that there is an issue contacting the server.

IS&T has listed all of the information transmitted from the Sophos client to the Sophos Management Console below.

This document describes the installation and/or upgrade of the Sophos Antivirus (SAV) product.If you have no Windows Server, and can no longer use SUM, this leaves two more possibilities, first you could use the standalone SAV9 installer.It is even possible to pre-configure the auto-update account details for this.The source location in as defined in the software points to the following web page (cropped as I cannot see the full location): Update/CIDs....The secondary location is just defined as, "Sophos".

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We forced a program update to version 10 (this issue existed before the forced update from 9.5), but it cannot connect to the servers to get the virus definitions.

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