Here's an example of what address lists look like in Outlook 2016: For procedures related to address lists, see Procedures for address lists in Exchange 2016.Recipient filters identify the recipients that are included in address lists and GALs.If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.You can filter by recipient type (for example, mailboxes and mail contacts), recipient properties (for example, Company or State or Province), or both.
For internal clients, the procedure is quite simple: start Outlook and click “Next” till you get access to your mailbox.
In addition to this there a a few methods by which your Outlook clients get the offline address book.*Note: Unless you are NOT in cached mode.
Outlook 2003 (and older)* clients get their OAB from a public folder, Outlook 2007 (and newer) clients can get their OAB from ‘Web-based distribution’ (basically form the website on the Exchange (or Exchange CAS) server.
When you create or modify recipients in your organization, they're automatically added to the appropriate address lists.
These are the different types of address lists that are available: Users in your organization use address lists and the GAL to find recipients for email messages.