Hot chat direct chat request

Direct Response can simply deploy a service that bolts onto your existing website and reads the “body language” of the browser and proactively engages them if they are demonstrating any of the above reasons not to buy or just showing clear signs of being a hot prospect.

Once the prospect is engaged you can simply guide them down the sales funnel and turn them into a profitable customer.

Your 30 day trial is an all-access pass to every feature Live Help Now customer service software has to offer. Would you like to inform your customers of an upcoming sale, a special event on your site, or just analyze your customer base? Now you have a second chance to change their minds.

Add up to 5 agent profiles and go live with confidence, new customers await. Live Help Now creates exportable lists of your customers so you can see them as real people and not just statistics. The follow up might be just what they needed to decide to buy.

This simple but incredibly powerful form of e-contact frequently doubles the conversion rates on web sites whilst incurring minimal charges If you don’t use this service soon one of your competitors will.

Provide visitors with assistance by having either a static button or conditional rules based button, which offers assistance without needing to talk to anyone, it is done by text typing.

Make chat available whenever visitors request it, or proactively invite them to chat if you see signs that they’re about to abandon your site : Help customers navigate through your site, and complete applications or trouble-tickets.

Provide hands-on assistance with co-browsing and joint form-fill features Push relevant pages to visitors to up sell and cross sell orders.

Keep in touch with customers on any smartphone or tablet using Live Help Now Mobile Chat Apps. Get to know your visitors better by viewing helpful information about each one; like where they are from, how they found your site, if they are a returning visitor and even the search engine that sent them. Do you ever wish you had some information on those customers that almost made a purchase?

If both people "like" one another they are connected through an in-app chat feature.

According to the blog post, the fake accounts only chat with you if you chat them first.

Connect with browsing visitors much like you would in a physical store.

See what pages they're browsing, invite them to chat automatically or engage visitors proactively.

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