He is making the rounds to promote his app Cyber Dust, telling media organizations he rethought privacy needs after his battle with the SEC over accusations of insider trading. A messaging app is only worthwhile if you have someone with whom to chat.
The setup process for Cyber Dust lets you connect to social networks and scan your contacts for anyone already using the application, which feels a little awkward given that the app is so devoted to privacy.
An app is certainly going to take time to grow its user base, but the need to convert all one’s friends to Cyber Dust is unappealing in an already crowded and fragmented messaging space.
has been the director of the Cyber Threat Intelligence Integration Center since 2015.To set up a customer service department you need to be an expert on inter-personal relations, you have to know the most popular customer service channels and how to manage them.To help you with the task of creating a full-blown customer service department, we’ve prepared a guide on the most important aspects of customer support.By registering for this chat, you agree to receive promotional and/or news alerts via email from Federal News Radio, and information relevant to this event from third-party sponsors.Customer service can be a really intimidating topic if you are just starting.
There are things about customer service that most of the businesses already know: support agents should be helpful, polite, show appreciation, respect and value the customers.